Privacy Policy

Introduction

Azimuth Advisory is committed to protecting the privacy and security of personal information entrusted to us by clients seeking immigration services for Taiwan. This Privacy Policy explains how we collect, use, protect, and share your personal data in accordance with Taiwan's Personal Information Protection Act and international privacy standards.

By engaging our services or using our website, you acknowledge that you have read and understood this policy. If you have questions about how we handle your information, please contact us at [email protected].

Information We Collect

Personal Identification Information

When you engage our immigration services, we collect personal information necessary to assess your eligibility and prepare visa applications. This includes your full name, date and place of birth, nationality, passport information, contact details (email address, phone number, physical address), family information for dependent visa applications, and photographs as required by immigration authorities.

Professional and Educational Information

We collect details about your educational background, professional qualifications, employment history, and business activities. This information is essential for work permit applications, credential evaluations, and determining appropriate visa pathways under Taiwan immigration regulations.

Financial Information

For certain visa categories, we collect financial documentation including bank statements, proof of income, investment records, and tax documents. This information is required by Taiwan immigration authorities to assess financial qualifications for specific residency pathways.

Website Usage Information

When you visit our website, we may collect technical information about your device, browser type, IP address, and pages visited. This information helps us improve website functionality and user experience. See our Cookie Policy for detailed information about cookie usage.

How We Use Your Information

Immigration Service Delivery

We use your personal information primarily to provide immigration consultation and application services. This includes assessing your eligibility for Taiwan residency pathways, preparing and submitting visa applications to appropriate government authorities, coordinating document translations and authentication, communicating with Taiwan immigration offices on your behalf, and tracking application progress through approval.

Client Communication

We use your contact information to communicate about your case status, respond to inquiries, provide updates on immigration regulation changes that may affect your application, and coordinate document collection and submission activities.

Legal and Regulatory Compliance

We process your information to comply with Taiwan immigration regulations, respond to lawful requests from government authorities, maintain records as required under professional service standards, and fulfill our legal obligations under Taiwan's Personal Information Protection Act.

Legal Basis for Processing

We process your personal information based on the following legal grounds: your explicit consent when you engage our services, contractual necessity to fulfill our service agreement with you, legal obligations under Taiwan immigration procedures and data protection laws, and legitimate interests in providing professional immigration services and maintaining client relationships.

Information Sharing and Disclosure

Government Authorities

We share your information with Taiwan immigration authorities and other relevant government offices as required to process your visa applications. This includes the National Immigration Agency, Ministry of Foreign Affairs, Bureau of Consular Affairs, and other agencies involved in residency procedures.

Professional Service Providers

We may share necessary information with certified translation services, document authentication providers, legal counsel for specialized immigration matters, and accountants for business-related visa applications. All service providers are bound by confidentiality agreements and only receive information necessary for their specific tasks.

Limited Circumstances

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information disclosure only occurs with your explicit consent, as required by law, or when necessary to protect our legal rights or prevent fraud.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols include encrypted transmission of sensitive documents, secure storage systems with access controls, regular security audits and system updates, staff training on data protection requirements, and physical security measures at our office location.

While we employ industry-standard security measures, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security but maintain vigilant protection of all client information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements. For active immigration cases, we retain all documentation throughout the application process and for a reasonable period following case completion.

Following case completion, we maintain records for seven years to comply with professional service standards and Taiwan business regulations. After this retention period, we securely delete or anonymize personal information unless ongoing retention is required by law or necessary for defending legal claims.

Your Privacy Rights

Under Taiwan's Personal Information Protection Act, you have the following rights regarding your personal information:

Right to Access

You may request access to the personal information we hold about you. We will provide this information in a commonly used format within a reasonable timeframe.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you may request corrections. We will update records promptly upon verification of the correct information.

Right to Erasure

You may request deletion of your personal information in certain circumstances. However, we may need to retain some information to comply with legal obligations or for legitimate business purposes such as defending against claims.

Right to Restrict Processing

You may request that we limit how we use your information in specific situations while we resolve concerns about accuracy or processing legality.

Right to Object

You may object to processing of your information for direct marketing purposes or when processing is based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

International Data Transfers

Your personal information is primarily stored and processed in Taiwan. If we need to transfer information outside Taiwan for specific service purposes such as authentication of documents from your home country, we ensure appropriate safeguards are in place to protect your information in accordance with Taiwan data protection standards.

Cookies and Website Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website performance. For detailed information about our cookie practices, including how to manage cookie preferences, please see our Cookie Policy.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from minors except when necessary for dependent visa applications where the information is provided by parents or legal guardians.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify active clients of material changes by email. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

Supervisory Authority

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with Taiwan's supervisory authority for data protection matters. However, we encourage you to contact us first so we can address your concerns directly.